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Track 1 Session 2
10:30 to 11:30 a.m. Tuesday June 17, 2008
Beyond Theory: The Art and Practical
Application of Reliability Growth Modeling to Improve Customer
Satisfaction
Cost and time-to-market pressures
often preclude the sort of demonstration testing required to
prove reliability readiness in new product development. Reliability
growth modeling on prototype and pilot units is reported in the
literature to provide affordable early prediction of fielded
reliability. In practice, effective reliability growth modeling is
far more complex than simply loading failure data into modeling
software. Based on experience gained from analyzing reliability
growth data taken from new product introductions of complex
electronic measurement systems, the finer points of an effective
reliability growth modeling process will be shared during this
presentation. It is from practical
application of these methods that accurate predictive results have
been achieved. Early prediction of fielded reliability
provides an opportunity to develop mitigation
strategies should it appear that new product reliability goals will
not be realized. At the end of the day, assuring customer
satisfaction is the objective, and developing strategies based on reliability
growth techniques is a critical step.
Key Words: Reliability
Growth Modeling, Customer-Experienced Reliability, New Product
Introduction, Fielded Reliability, Practical Application,
Reliability Growth Modeling Processes, Projected MTBF
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